Housing Contracts Coordinator
Location: Riverside
Posted on: June 23, 2025
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Job Description:
Position Information UC Riverside's Housing Services is
recruiting for Housing Contracts Coordinator. The full salary range
for the Housing Contracts Coordinator is $31.72 - $50.70 per hour.
However, the expected pay scale for this position is up to $35.01
per hour (step 5). We base salary offers on a variety of
considerations, such as education, licensure and certifications,
experience, and other business and organizational needs. The
primary role of the Housing Contracts Coordinator team is to
provide university students with a successful transition to campus
and a living environment complementary to their academic careers,
while meeting department fiduciary responsibilities and maintaining
maximum facility occupancy levels. The Housing Contracts
Coordinator (HCC) provides responsive and consistent customer
service that supports an exemplary university reputation and is
critical to both current and future revenue generation. Under the
general direction of the Associate Director for Housing
Administration, the HCC uses professional concepts to apply Housing
Services policies and procedures to oversee ongoing administrative,
customer relation, financial, analytical, and operational issues of
moderate scope. The HCC is the principal Housing Services liaison
to students, student families, university offices, external
agencies, and the general public with regard to general campus
housing inquiries and interpreting campus housing policy and
procedures. The HCC manages the campus housing application,
contracting, assignment and financial accounting data and processes
for a residential population of approximately 8,000 persons. The
HCC administers the billing, collection, and reconciliation of
residential and commercial accounts generating income in excess of
$90 million dollars. The HCC advises residents with regard to
fiscal and contractual obligations, alternative fiscal and social
resources, appeals, dispute resolution, and penalties. The HCC
coordinates unlawful detainer actions with third party resources,
law enforcement, and legal counsel, as well as participates in
campus and department outreach events and activities. Applicants
must have current work authorization when accepting a UCR staff
position. Currently, we are unable to sponsor or take over
sponsorship of an employment Visa for staff. As a University
employee, you will be required to comply with all applicable
University policies and/or collective bargaining agreements, as may
be amended from time to time. Federal, state, or local government
directives may impose additional requirements. Education Education
Requirements Bachelor's degree in related area and/or equivalent
experience/training. (Required) License Requirements CA DL
(Required) Experience Requirements 2 - 4 years of related
experience. (Required) Experience working with online systems,
databases and query tools. (Required) Experience working with
contracts or accounts services. (Required) Experience working in a
high-volume environment, with frequent interruptions. (Required)
Experience working in a customer service environment responding to
and meeting the needs of the customer. (Required) Experience
applying University of California policies and laws recommending
write-off of uncollectible debts and resolving delinquent payment
problems. (Preferred) Experience and/or knowledge of UC/UCR
systems, policies, procedures, and regulations. (Preferred)
Experience working in university housing, or similar hospitality
environment. (Preferred) Experience working with billing and
accounts receivables and their associated systems. (Preferred)
Experience working with StarRez, or similar housing management
system. (Preferred) Minimum Requirements Demonstrated ability to
effectively and sensitively communicate verbally and in writing to
and work collaboratively, cooperatively, and maintain professional
relationships with diverse populations, including students,
faculty, staff in various campus departments, and external
constituents and agencies. Solid communication and interpersonal
skills to communicate effectively with all levels of staff, both
verbally and in writing. Ability to use sound judgment in
responding to issues and concerns. Ability to use discretion and
maintain all confidentiality. Solid organizational skills and
ability to multi-task with demanding timeframes. Strong
interpersonal skills, analytical skills, service orientation,
active listening, critical thinking, attention to detail, ability
to multi-task in a high volume environment, organizational skills,
effective verbal and written communication skills, sound judgment
and decision making. Preferred Qualifications Working knowledge of
common organization-specific and other computer application
programs. Additional Information In the Heart of Inland Southern
California, UC Riverside is located on nearly 1,200 acres near Box
Springs Mountain in Southern California; the park-like campus
provides convenient access to the vibrant and growing Inland
region. The campus is a living laboratory for the exploration of
issues critical to growing communities' air, water, energy,
transportation, politics, the arts, history, and culture. UCR gives
every student, faculty and staff member the resources to explore,
engage, imagine and excel. UC Riverside is recognized as one of the
most ethnically diverse research universities in the country
boasting several key rankings of which we are extremely proud. UC
Riverside is proud to be ranked No. 12 among all U.S. universities,
according to Money Magazine's 2020 rankings, and among the top 1
percent of universities worldwide, according to the 2019-20 Center
for World University rankings. UC Riverside is the top university
in the United States for social mobility. - U.S. News 2020 UCR is a
member of the University Innovation Alliance, the leading national
coalition of public research universities committed to improving
student success for low-income, first-generation, and students of
color. Among top-tier universities, UC Riverside ranks No. 2 in
financial aid. - Business Insider 2019 Ranked No. 2 in the world
for research, UCR's Department of Entomology maintains one of the
largest collections of insect specimens the nation. - Center for
World University Rankings UCR's distinguished faculty boasts 2
Nobel Laureates, and 13 members of the National Academies of
Science and Medicine. The University of California is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or other
protected categories under state or federal law. It is the policy
of the University of California to undertake affirmative action and
anti-discrimination efforts, consistent with its obligations as a
Federal and State contractor. For information about our generous
employee benefits package, visit: Employee Benefits Overview
Keywords: , Paramount , Housing Contracts Coordinator, Administration, Clerical , Riverside, California
