Patient Account Representative - Insurance
Posted on: May 2, 2021
Guidehouse is a leading management consulting firm serving the
public and commercial markets. We guide our clients forward towards
new futures that build trust in society and your professional
skills along the journey. Join us at Guidehouse.
The Insurance Patient Account Representative is an extension of a
client?s business office staff. Representatives are responsible for
taking in-coming and making out-going calls to patients and
insurance companies to resolve account balances. All client
policies and procedures are followed. Representatives will perform
any and all job-related duties as assigned.This position will first
start as remote, then transition to the Gardena, CA office in the
near future.Questions regarding this position, you may contact
Chris Rivera (Manager, Talent Acquisition) at (714)
361-6836.Essential Job Functions
- Account Review
- Appeals & Denials
- Insurance Follow-up
- Customer Service
- UB-04 & CMS 1500Duties and Responsibilities
- Complete all business-related requests and correspondence from
patients and insurance companies.
- Responsible for working on 40-70 Accounts Per Day
- Complete all assigned projects in a timely manner.
- Assist client and patients in all requested tasks.
- Communicate to Guidehouse management areas of concern or areas
of improvement.Client Responsibility
- Research and respond to all patient inquiries received by
telephone and mail.
- Update patient demographic information and initiate account
- Try to resolve account balances to zero prior to accounts being
forwarded to an outside agency for collections.
- High School Diploma minimum
- 1+ year?s medical provider experience working with UB04,
appeals & denials.Preferred:
- PC skills in a Windows environment are required. Knowledge and
utilization of desktop applications to include Word and Excel is
- Ability to initiate and follow through on projects and work
independently with minimal supervision required.
- The successful candidate must not be subject to employment
restrictions from a former employer (such as a non-compete) that
would prevent the candidate from performing the job
responsibilities as described.
About GuidehouseGuidehouseis an Equal Employment Opportunity /
Affirmative Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ancestry, citizenship status, military status,
protected veteran status, religion, creed, physical or mental
disability, medical condition, marital status, sex, sexual
orientation, gender, gender identity or expression, age, genetic
information, or any other basis protected by law, ordinance, or
regulation.Guidehouse will consider for employment qualified
applicants with criminal histories in a manner consistent with the
requirements of applicable law or ordinance including the Fair
Chance Ordinance of Los Angeles and San Francisco.If you have
visited our website for information about employment opportunities,
or to apply for a position, and you require an accommodation,
please contactGuidehouseRecruiting at 1-571-633-1711 or via email
atRecruitingAccommodation@guidehouse.com. All information you
provide will be kept confidential and will be used only to the
extent required to provide needed reasonable
accommodation.Guidehouse does not accept unsolicited resumes
through or from search firms or staffing agencies. All unsolicited
resumes will be considered the property of Guidehouse and
Guidehouse will not be obligated to pay a placement fee.Rewards and
BenefitsGuidehouseoffers a comprehensive, total rewards package
that includes competitive compensation and a flexible benefits
package that reflects our commitment to creating a diverse and
Keywords: Guidehouse, Paramount , Patient Account Representative - Insurance, Other , Paramount, California
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