Lead Dispatch - PM Shift

Company: SC Fuels
Location: Paramount
Posted on: May 24, 2023

Job Description:

Overview:Fueling business. Powering progress.Originally founded in 1930, SC Fuels is one of the oldest and largest petroleum distributors in the United States. Serving more than 11,000 customers annually, ranging from small family-owned businesses to Fortune 500 companies, we deliver gasoline, diesel fuel, alternative fuels and other petroleum products and related services in over 15 western states at the most competitive prices. Our leadership also extends to fleet card services with a fueling network of over 230,000 cardlock sites, truck stops and retail stations nationwide. OVERVIEW:The Lead Dispatch is responsible for overseeing assigned fleet and equipment; daily dispatch, customer service, and compliance with health, safety, security and environmental regulations. ***Shift Schedule is Monday - Friday, 5:00pm - 3:00am *** Base Compensation for this role is $25.00-$27.00 per hour, DOE. Benefits offered

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• 401K with company match
• Fuel discount program
• Wellness Programs
• Employee Discount Programs
• Recognition Programs
• Education Assistance & more! Responsibilities:ESSENTIAL DUTIES & RESPONSIBILITIES: Safety: Manage and escalate accident and product contaminations, spills, and other emergencies reported by drivers to appropriate operations leadership in compliance with SC Fuels environmental, health, safety and security guidelines. Dispatch: Schedule vehicles and drivers in a way that optimizes company resources. This will consist of deliveries, including assignment of drivers to trucks and trucks to routes, to maximize operational efficiency, customer satisfaction, and overall profitability in adherence with safety requirements. Manage schedule changes (due to driver absences, business changes, and/or vehicle maintenance) and adjust assignments and or routes accordingly, communicating changes to appropriate operations/sales representatives. Provide dispatch support , managing emergencies and directing response efforts when needed. Review and analyze previous days deliveries to ensure routes were adhered to and efficiency levels were met/exceeded and log and report emergency delivery details. Fleet Maintenance and Authorizations: Coordinate vehicle maintenance with mechanic team based on driver feedback and regular maintenance schedules to ensure fleet is maintained with federal, state and DOT regulations. Maintain proper paperwork with loading racks to ensure that all vehicles have the ability to load product. Communication: Maintain open dialogue with appropriate departments about delivery related issues. Serve as key point of contact for operational questions from other departments, outside carriers, sales representatives, drivers, warehouse team, and operations leadership on all delivery related inquiries. Answer questions from customers as needed, referring them to customer service and other sources of information. Develop knowledge of customer order history and locations and apply this knowledge to daily routing and management of emergency situations. Safety Meetings: Contribute to, assist and attend driver and safety meetings. Orders: Review orders entered by customer service team and clarify/correct as required; create recurring orders in dispatch system. Check Web-based monitors for tank levels and generate delivery tickets if needed. Work: Complete daily tasks in a timely and efficient manner and executes all reasonable work-related assignments as requested by the Regional Fuel Manager. Team Work: Works cooperatively, and contributes to creating and maintaining an environment of cooperation, pride, trust and group identity; demonstrates an understanding of broad team goals and works effectively with others to achieve goals; contributes positively to an open exchange of ideas and an atmosphere of open communication and team spirit. Demonstrates ability to build and maintain positive and productive working relationships across a broad range of people and groups. Considers and responds appropriately to the needs, feelings and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Seeks advice/counsel of supervisor or other managers as appropriate. Reliability: Consistently adheres to scheduled times for arrival, breaks, lunch, departure, and offline. Can be counted on to be at workstation and ready to receive customer calls at scheduled times, communicates requests for personal vacation time to manager with appropriate notice according to established guidelines. Core Values: Keep company core values in mind when executing all job duties. Performs other job-related duties as assigned by the Regional Fuel Manager.Qualifications:QUALIFICATIONS:
  • High school diploma or equivalent
  • Industry-specific is preferred
  • Minimum 1 year dispatch or transportation experience
  • Experience with hazardous materials, lubricants and dispatching is preferred
  • Must have valid driver license and a good driving record
  • Must have working knowledge of Department of Transportation regulations preferred
  • Must have working knowledge of warehousing and transportation procedures and policies preferred
  • Must be able to read, spell, write and comprehend English at an intermediate level
  • Must possess excellent communication skills, both written and verbal
  • Must have a high level of accuracy and attention to detail
  • Must possess excellent organizational skills and the ability to multi-task
  • Must have working knowledge (advanced proficiency preferred) in Microsoft Excel, Word and Outlook
  • Must be able to collaboratively work in a team environment
  • Must be able to apply common sense understanding to carry out detailed instructions
  • Must be able to deal with stressful situations while keeping calm
  • Must be able to function independentlyPHYSICAL DEMANDS:
    • Ability to lift up to 30 pounds
    • Regularly required to sit
    • Frequently required to use arms/hands/fingers to operate computers, phones, and other office equipment
    • Frequently required to hear and talk in person or via phone with customers, drivers, etc.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SC Fuels is an equal opportunity employer. EOE/AA/M/F/Vets/Disabled#ZR

Keywords: SC Fuels, Paramount , Lead Dispatch - PM Shift, Other , Paramount, California